What are 3-star hotel standards?

When planning a trip for leisure or business, choosing the right accommodation is always a top priority. Among countless options, a 3-star hotel stands out as an ideal choice, perfectly balancing reasonable prices with international standard service quality. This is not just a place to rest, but also a valuable experience, fully meeting the basic needs of travelers.

So, what makes a 3-star hotel exceptional? Let Hanoi La Rosa Hotel explore the core standards that shape widely recognized service quality, including the standards applied in Vietnam according to TCVN 4391:2015.

1. 3-Star Hotel Standards

A hotel classified as 3-star must strictly adhere to regulations regarding location, architecture, facilities, service quality, management, security, safety, environmental protection, and food hygiene and safety. This rating not only serves as a quality benchmark but also as a commitment from the accommodation provider to its guests.

2. Detailed 3-Star Hotel Standards

2.1. Prime Location – Convenience for Every Journey A 3-star hotel must be strategically located, convenient for travel, close to bustling city centers or famous tourist attractions, cultural sites, and commercial areas. The surrounding environment must ensure security, be clean, and have convenient transportation links for guests to easily explore every corner of the city.

2.2. Architecture & Design – Where Convenience Meets Aesthetics In terms of architecture, a standard 3-star hotel requires a modern, professional design, creating a spacious, airy, and harmonious environment. The property must have a minimum of 50 guest rooms, with a total usable area of 3000m². The interior and exterior must be tastefully and luxuriously arranged and decorated, ensuring high aesthetic appeal and optimizing functional space.

2.3. Facilities & Amenities – Comfort Beyond Expectation

Room Amenities: According to TCVN 4391:2015 standards, the minimum area for a single room is 18m², and for a double or twin room, it’s 22m². Each room must be fully and synchronously equipped with modern amenities such as comfortable beds, wardrobes, desks and chairs, air conditioning, TV, minibar, electric kettle, hairdryer, telephone, and safe. All these amenities must be in good working order, ensuring maximum comfort and convenience for guests. The bathroom must also be clean and fully equipped with a shower, bathtub (at least 50% of rooms must have a bathtub), and quality personal toiletries such as shower caps, shampoo, razors, and cotton swabs, ensuring hygiene and comfort for guests.

Public Amenities: The spacious and airy reception lobby must be beautifully decorated and always staffed by professional personnel ready to assist guests. The hotel’s restaurant and bar offer a diverse range of quality European and Asian dishes along with a wide selection of beverages, all served in a luxurious setting with a high standard of service. Furthermore, facilities like swimming pools, gyms, and spas must be kept clean and fully operational, meeting guests’ needs for relaxation and entertainment. Safe and spacious parking is also provided, along with additional services such as airport transfers and car rentals, enhancing convenience for guests. The hotel’s surrounding landscape is also carefully maintained with green, open spaces, creating an ideal resting environment.

2.4. Professional Services – Attentive Care Staff: The staff at a 3-star hotel consistently exhibit friendliness, enthusiasm, and attentiveness. Their professionalism is demonstrated through polite and respectful communication, always ready to assist guests whenever needed. They receive thorough training in their specialized fields and professional skills, ensuring they provide the best service.

Housekeeping Services: Room cleaning services are performed daily and meticulously, with regular replenishment of supplies, ensuring a clean, tidy, and safe resting environment for guests. The hotel also offers convenient in-room dining services and assists guests with luggage to and from their rooms.

Other Services: Complimentary high-speed Wi-Fi, laundry services, and assistance with booking tours or car rentals are provided, helping guests easily plan and fully enjoy their trip.

3. Comparing 3-Star, 4-Star, and 5-Star Hotel Standards:

To gain a more comprehensive understanding of the differences between hotel categories, please refer to the comparison table below. This will help you easily make an informed decision on suitable accommodation based on your needs and preferences:

4. Popular 3-Star Hotels in Hanoi: Hanoi La Rosa Hotel – An Ideal Stopover in the Heart of the Capital

When searching for a standard and highly-rated 3-star hotel in Hanoi, La Rosa Hotel stands out as one of the top choices, perfect for all travelers looking to explore the ancient yet modern beauty of the capital.

Hanoi La Rosa Hotel meets the standards of 3-star International and Vietnamese hotels:

• Prime Location: Situated in the heart of Hanoi, Hanoi La Rosa Hotel offers maximum convenience, allowing you easy access to famous tourist attractions such as Hoan Kiem Lake, the Old Quarter, Temple of Literature – Quoc Tu Giam, Ho Chi Minh Mausoleum, and bustling commercial and cultural centers. Convenient transportation and a secure area ensure you can enjoy your trip with peace of mind.
• Exquisite Architecture & Design: With a modern architectural style that retains elegance and luxury, Hanoi La Rosa Hotel provides a comfortable and airy resting space. Every design detail is meticulously cared for, optimizing functionality and creating a pleasant feeling for guests.

• Premium Room Amenities: The rooms are spacious, meet standard area requirements, and are fully equipped with modern and synchronized amenities such as comfortable beds, flat-screen TVs, minibars, air conditioning, safes, and private bathrooms with complete sets of high-quality personal toiletries.

• Professional & Attentive Service: The staff at Hanoi La Rosa Hotel are highly trained, friendly, enthusiastic, and professional, ready to assist you 24/7. From daily clean housekeeping service and luggage assistance to tour booking advice and complimentary high-speed Wi-Fi, we always strive to provide the most satisfying experience for our guests.

• Diverse Public Facilities: The spacious reception lobby and luxurious restaurant serving distinctive Asian – European dishes. Although a 3-star hotel, La Rosa still prioritizes the surrounding green landscape and secure, convenient parking.

With a commitment to quality and dedicated service, Hanoi La Rosa Hotel is an ideal choice, promising a comfortable and memorable stay in the capital city of Hanoi.

Hanoi Larosa Hotel