Official Announcement on Hanoi Larosa Hotel’s Communication Channels

Dear Valued Guests,

Hanoi Larosa Hotel would like to express our deepest gratitude for your continued trust and support.

To ensure you always receive accurate, fast, and secure information regarding our services, promotions, and booking assistance, we are officially announcing the only legal and authorized communication channels of our hotel.

1. OFFICIAL COMMUNICATION CHANNELS

Hanoi Larosa Hotel exclusively uses the following channels for communication and transactions with our guests:

• Official Fanpage: Hanoi Larosa Hotel

  Here, you can stay updated on the latest news and send us a direct message for assistance.

• Official Website: www.hanoilarosahotel.com

  This is the only website that provides complete information about Hanoi Larosa Hotel, including room rates, amenities, promotions, and other services.

• Booking Hotlines: +84 24 3747 1155 – +84 24 3747 6259

  Our 24/7 hotlines are available to provide advice and assist with your booking requests conveniently.

2. WARNING AGAINST IMPERSONATION AND SCAMS

We have recently discovered that some individuals and organizations are impersonating the Hanoi Larosa Hotel brand through unofficial fanpages, websites, and social media accounts. These fraudulent actions aim to deceive, post false information, or illegally collect unauthorized booking fees.

We strongly advise all guests not to provide personal information, transfer money, or make any transactions through channels not listed above. Hanoi Larosa Hotel will not be held responsible for any damages resulting from unofficial transactions.

3. QUESTIONS & FEEDBACK

If you discover any signs of impersonation, please notify us immediately so we can take prompt action.

• Hotlines: +84 24 3747 1155 | +84 24 3747 6259

• Email: info@hanoilarosahotel.com

Hanoi Larosa Hotel is committed to continuously improving our service quality and ensuring all information provided to our guests is clear and transparent.